Shipping policy

Thanks so much for visiting and shopping at

  • We do not deliver to P.O box address.
  • We are unable to process international order at the moment.
  • All shipment will be ship based on shipping detail provided in order form. To ensure prompt delivery, please ensure that you provide accurate delivery address, contact details including telephone number and email address.
  • Shipment tracking number will be provided upon ship out from our facility via email. Tracking number will be activated within 12 hours.
  • Otaku Tako will try our best to ensure the packaging is save and sturdy enough to be ship, however we are not liable for any product damage lost once it is handover to our courier partners. We will assist in filling claim against any damage lost.

Standard Delivery West Malaysia

  • Delivery Fee: J&T - RM11
  • Delivery fee is including charges of quality packaging to reduce the risk of damage or defect, we will alway try or best to ensure the products reach your doorstep safely
  • Shipping fees will be calculated and display at checkout.
  • Ship out within 3 working days upon payment confirmation.
  • Order is not ship or deliver within weekends or holidays.
  • Deliver may take additional time due sales campaign, holidays, pandemic, or any unforeseen circumstances.